Welcome to the September 2004 edition of the eNewsletter!
This month we have information on how you can update your computer with the latest Service Pack for Windows XP. We also have information on some up-coming mySpeed upgrade, some fun with retro-classics from Atari and information on a new law that could help protect your computer from Spyware.
Tech Tips this month explains how to disable the Outlook Express 6 attachment security. This month's Hot Site is on The Sports Network where you can find fair and balanced sporting news, statistics and information on all professional and collegiate sports. As always, we have up-to-the minute virus and security alerts from Symantec.
Remember that this is YOUR eNewsletter! If there is something you would like to see or if you have a tech question, email us at enewsletter@myvine.com!
mySpeed Upgrade!

mySpeed users will be prompted beginning Wednesday, September 23, to upgrade their current version of mySpeed. Although the new version of mySpeed will look virtually the same, there are many behind-the-scenes features of this upgrade. There are new improvements to the acceleration engine, which allows for even faster acceleration of images at higher quality! This means that you will receive crisper graphics on web pages faster than ever! The new version also includes improvements to the email (POP3) acceleration.
Netscape and Mozilla users will find better integration with this new mySpeed release. Yahoo! Messenger users should also find better compatibility as well. Be sure to upgrade your mySpeed when prompted!
Hassle Free Payments
Tired of writing checks? Forgot to buy stamps? Imagine having the ability to pay your invoice without writing another check. Well now you can! Did you know that myVine offers the convenience of automatic bill pay by credit card or electronic check? To sign up for this free service, simply call our customer care center at 1-888-922-3462.
Quality of Service
We are striving to provide the highest level of customer service. Over the past 6 months we have listened to your feedback and have worked hard to better our service. We have successfully reduced our average hold time to 90 seconds and emails are now responded to within 2-3 business days. myVine will continue to make every effort to improve our customer service. We appreciate you as a customer and welcome your feedback.
|